Customer Service Representatives are responsible for all customer contact regarding service, training and installations. They take care of customer records by maintaining hard copy and computer files. They are in constant communication with the field staff and service center to assign tasks and gather information for customer records. Customer Service Representatives service all walk-in customers and report directly to the Customer Service Manager.

Inside Sales Representatives handle the initial contact with potential customers. They are responsible for scheduling new appointments for the company's Sales Representatives and for selling the Invisible Fence systems to existing prospects. Inside Sales Representatives have contact with existing customers in order to maintain accurate and current information. In-house Sales Center Representatives report directly to the Center Manager.

Qualifications: A Customer Service Representative must have excellent communication skills and be comfortable talking with customers on the phone. They must be outgoing, self motivated, and intelligent. They must like working as part of a team and be comfortable in a problem solving function. They must also like dogs!

Compensation: The Customer Service Representative position is hourly and incentives can be earned. First year income potential ranges from mid to upper 30's.
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